FAQs
Below you will find some frequently asked questions. You can also contact us if you have any questions not addressed on this page.
Why would I use your company?
Do I have the right insurance? Which Medicare Plan is the best for me? Should I get a second medical opinion? Chronic, Catastrophic or Critical. Many people consult with friends, attorneys and financial advisors for their healthcare decisions. With more and more personal responsibility placed on employees for these decisions, we believe there is a need for a knowledgeable healthcare advisor.
What are some examples?
Mom is in the nursing home and you live in another state. Healthcare Advisor can be your eyes and ears. We network with case managers all over the country. Our nurses can speak to the administrator as well as physicians and nurses regarding the appropriate care that you authorize and report back in laymens terms the appropriate course of action.
Do you know if your invoice is correct based on the codes that were billed by your provider? Multiple claims and explanation of benefits can be resolved and reduced to one page. We can challenge bills and insurance coverage on your behalf saving you time and money.
These are just a few examples of how you can utilize our staff.
What are my benefits? Is this surgery covered? Please explain what my best options are for hospitals, physicians, nursing homes, etc.
- Saves you time and money when you engage our services
- Connects you with the right resources to accomplish your goals
- Helps you make the right decisions about your healthcare provider needs including providers, communities and insurance resources
How will I be billed for your services?
Like your attorney or accountant, you will be billed on a monthly basis for services rendered.
Can you deal with the insurance company on my family members claims?
Yes we can as long as the insured has signed an authorization form that we will be calling on your behalf.
